(unusually engaging, fun, personal & effective) Video Production
Featured Video: Whole Foods Market / "Welcome"
Whole Foods Market
Welcome (clip above)
Orientation video that celebrates the Rocky Mountain Region's unique company culture
The Rocky Mountain 5 Standards of Service
The hows & whys of 5 standards of customer service
Difficult Customers
Solution-oriented survival techniques to deal with challenging customers efficiently and professionally, featuring some very talented team members in leading roles
Great Selling
How to inspire curiosity, introduce new products, and ensure customers leave the store happy
Great Service
This video outlines the basic details that differentiate good and great
Noodles & Company
Welcome to Noodles & Company
Key points of company history, philosophy, and mission outlined in a way that makes new hires glad they got the job
People Principles
Demonstration of the company's internal standards of mutual respect and compassion, and how these create the atmosphere customers and employees love
Excellent Customer Service
Four short scenarios that outline what makes the difference, and why it's worth it to make the extra effort